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Cloud PC

Your desktop is a cloud workload.
We provision, manage, and secure it.

Windows 365 Cloud PCs provisioned through Intune, delivered on Windows 365 Link devices, and integrated into your Azure Landing Zone. One provider for the desktop, the device, and the infrastructure behind it.

Predictable costs. Enhanced security. Simplified operations.

Microsoft Customer Story

Microsoft published this. Real results, not vendor promises.

Heneways Freight Services (South Africa, transport & logistics, 500+ employees) modernised their entire desktop estate with Windows 365 and Link devices — managed and deployed by GMS.

206

Cloud PCs deployed across 2 regions

1,260

Link devices as hardware-as-a-service

80-90%

Reduction in UX tickets

“Windows 365 Link is plug-and-play. You log in and there's your PC.” — Caleb Buchel, Logistics Specialist, Heneways
Read the full Microsoft customer story →

Why traditional desktops are holding you back

Hardware-bound workforce

Staff are tied to physical machines. Remote workers get inconsistent experiences. New hires wait days for a provisioned PC. Replacement cycles are expensive and disruptive.

Data at the edge, not the centre

Data lives on local drives. A lost laptop is a data breach. Patching relies on the device connecting to corporate networks. Your security perimeter ends at the device.

IT support that doesn't scale

Every hardware fault is a desk-side visit. Every OS reinstall is a half-day task. Your IT team spends more time fixing desktops than improving the business.

The complete Cloud PC stack. One provider.

From the device in your employee's hands to the Azure infrastructure behind it — GMS delivers and manages every layer.

Windows 365 Cloud PCs

Fully managed Cloud PCs provisioned and governed through Intune. Persistent desktops that follow the user across any device, any location. Instant provisioning for new hires, instant decommission for leavers. Multiple tiers from 2vCPU/8GB to 16vCPU/64GB.

Windows 365 Link — Hardware as a Service

Purpose-built thin-client devices, provided as HaaS on 36-month terms. No local data, no local OS to patch. Plug-and-play deployment with a 5-7 year device lifecycle. We own the hardware lifecycle — you pay a predictable monthly fee.

Azure Landing Zone Integration

Your Cloud PCs don't float in isolation. We integrate them into a governed Azure Landing Zone with network segmentation, identity integration, and policy guardrails. Same architecture-first approach as our Azure Migration practice.

Backend Services

SQL Managed Instances for line-of-business apps. Azure App Service for web workloads. FortiGate firewalls where the perimeter demands it. Virtual machines for workloads that aren't cloud-native yet. All managed, all monitored.

Forrester Total Economic Impact™

109-195% ROI. Payback in under 12 months.

Forrester's independent Total Economic Impact™ study (July 2025) quantified the financial impact of Windows 365 Link across a composite organisation of 2,000 employees.

109-195%

Return on investment

$2.6-4.6M

Net present value (6 years)

60-70%

Faster device deployment

50%

Reduction in physical attack vectors

Traditional Desktop Model

  • $700-1,200 per device (CapEx)
  • 3-year replacement cycles
  • 1.5 hours provisioning per device
  • 12 hardware breakdowns per month
  • Up to 5 days to provision new hires
  • Data on local drives — breach risk

GMS Cloud PC Model

  • $349 per Link device (OpEx monthly fee)
  • 5-7 year device lifecycle
  • 10-15 minutes provisioning per device
  • Near-zero hardware failure rate
  • 30 minutes to onboard new employees
  • Zero local data — nothing to breach
“The costs are already lower than a laptop and, with the extended lifecycle, it's far less expensive even if you factor in the Windows 365 licence.” — Forrester TEI Study participant
Hardware as a Service

The device is included. You never buy a PC again.

Traditional PC procurement means capital expenditure, asset management, warranty tracking, and disposal logistics. With Windows 365 Link, the hardware is included in your monthly service fee.

When a device fails, we replace it. When you onboard a new employee, we ship a device. When you offboard, the device wipes itself. Zero local data at risk.

This model liberates your IT team from the logistics of device management — freeing them to focus on initiatives that move the business forward.

Talk to Us About Cloud PC →
Modern cloud-managed workspace with thin-client device

Beyond the Desk

Not just knowledge workers. Cloud PCs for every shift.

Windows 365 Frontline extends Cloud PCs to call centres, factory floors, retail, and field operations — where shared devices, harsh environments, and 24/7 uptime matter most.

Call Centres

Shared Cloud PCs across shifts. Each agent logs in to their own persistent desktop. No shared accounts, no profile corruption. 30% more calls per hour reported.

Manufacturing & Warehousing

Link devices built for 24/7 environments — dirt, moisture, temperature. Workers move between stations and pick up exactly where they left off.

Retail & Field Sites

Seasonal workers, multiple locations, remote sites. Non-personalised shared mode for task workers. No local data to secure. If a device is stolen, you lost $350 — not your data.

“When they move to the next station, they just sign in and they're back exactly at the same place where they left off. This brings a much better workflow.” — Head of Workplace Design, global manufacturer (Forrester TEI)

Technical Architecture

Engineered for security and scale. Built on Azure.

Cloud PCs are integrated into a governed Azure architecture — not isolated virtual desktops. Every component is managed, monitored, and secured by GMS.

Windows 365 Cloud PCs Custom OS images · Multi-region · 2-16 vCPU tiers
Intune Provisioning, policy, CIS baselines
Entra ID Identity, Conditional Access, MFA
Defender XDR, endpoint protection
Azure Landing Zone Network segmentation, guardrails
FortiGate Perimeter, east-west
Sentinel SIEM, threat detection
SQL MI · App Service LOB apps, backend

Integrated with your Microsoft estate. Not another silo.

Your Cloud PCs are engineered as an integral part of your Microsoft ecosystem — unified security policies, single management plane, no gaps.

Intune Management & CIS Baselines

Cloud PCs provisioned, configured, and hardened through the same Intune tenant that manages your endpoints. CIS Level 1 security baselines applied and monitored for drift.

Entra ID + Conditional Access

Identity-driven access control. Cloud PCs inherit your Conditional Access policies — MFA, device compliance, location-based access. Same rules as your M365 environment.

Session Security Controls

Screen capture protection, session watermarking, and resource redirection policies. Sensitive data stays in the cloud — even during remote sessions.

Universal Print

Cloud-native printing with no print servers to maintain. Printers managed through Intune, accessible from any Cloud PC, any location.

Azure DevOps Integration

Infrastructure-as-code pipelines for Landing Zone governance, Cloud PC provisioning templates, and custom OS image deployment. Repeatable, auditable, version-controlled.

What IT decision-makers report after deployment

Based on a survey of 212 IT decision-makers who deployed Windows 365 Link (Forrester, 2025).

86% — Greater peace of mind about device security
74% — Less time on device management
67% — Faster onboarding for new employees
66% — Faster ticket resolution time
54% — Fewer support tickets overall

Questions we hear. Answered.

“Will employees actually accept it?”

Users consistently find Cloud PCs more responsive than traditional desktops. Login is 5-10x faster on Link devices. Video conferencing uses local processing for high-fidelity Teams meetings. Most users don't realise they're on a Cloud PC.

“What about harsh environments — warehouses, factories?”

Link devices are designed for 24/7 operation in environments where laptops fail. No moving parts, no fans, minimal heat. If one breaks, a non-technical staff member swaps it in minutes. Total cost of a lost device: $349 and zero data.

“Will our IT team know how to support this?”

Link devices require near-zero configuration. Microsoft handles all firmware updates automatically. Your IT team manages Cloud PCs through the same Intune console they already know. Setup takes minutes — business departments can install them.

“What about compliance — will auditors accept this?”

Cloud PCs strengthen your compliance posture. No local data means no data-at-rest risk on endpoints. CIS baselines are applied and monitored for drift. Conditional Access enforces the same policies as your M365 estate. Auditors see better evidence, not less.

“We don't even need to touch them. They can go directly to the business department for installation. The setup's fast. It takes minutes — I'd even say seconds.” — Cloud Endpoint Solutions Lead (Forrester TEI)

Extend your Cloud PC security

Desktops in the cloud. Is the rest of your Microsoft estate keeping pace?

Your Cloud PCs are managed through Intune and secured by Conditional Access. But what about the policies, compliance evidence, and Defender configuration behind them? Our M365 Security practice ensures every control is deployed, monitored, and proven to auditors.

Explore M365 Security & Compliance →

Ready to free your workforce from hardware?

See how Windows 365 Cloud PCs and Link devices transform your desktop estate. Our team will walk you through the Heneways deployment and show you what it looks like for your organisation.

Get Your Cloud PC Assessment